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Terms and Conditions 

Last Updated: September 22, 2026 

These Terms and Conditions (“Terms”) govern your access to and use of resolveresidential.com and related forms and online services operated by Resolve Group LLC (“Resolve,” “we,” “us,” or “our”). By using the website, you agree to these Terms. 

1. Purpose of the Website 

Resolve helps homeowners evaluate circumstances relating to a solar loan, lease, power purchase agreement, installation, or other residential solar arrangement. Services described on the website may include: 

  • initial intake; 
  • review of information about your solar arrangement; 
  • document guidance; 
  • help identifying and obtaining relevant documents; 
  • organization and review of submitted documents; 
  • preparation of a file for further evaluation; and 
  • referral of completed files to an independent third-party law firm. 

Submitting an inquiry does not guarantee that any particular service, remedy, or outcome will be available. 

2. Resolve Is Not a Law Firm 

Resolve Group LLC is not a law firm and does not provide legal services or legal advice. Any legal services are provided by an independent third-party law firm, which is responsible for its own professional obligations. 

Any attorney-client relationship is formed only between you and that law firm, under terms you agree to with it. Using this website, submitting a form, speaking with Resolve, or providing documents to Resolve does not create an attorney-client relationship. 

3. No Guarantee of Outcome 

Every solar agreement and homeowner situation is different. Potential options may depend on: 

  • the language of your agreements; 
  • financing or lease terms; 
  • statements made during the sales process; 
  • installation circumstances and system performance; 
  • available documents and evidence; 
  • applicable laws; 
  • the actions of solar companies, lenders, lessors, installers, and other third parties; and 
  • the evaluation of any independent law firm involved. 

Resolve does not guarantee that: 

  • your solar agreement can be canceled; 
  • your payment obligations can be reduced or eliminated; 
  • you will receive a refund; 
  • any lender, lessor, installer, or solar company will agree to a particular result; 
  • legal action will be appropriate or successful; 
  • your credit will be affected in any particular way; or 
  • any matter will be resolved within a particular time. 

Past results, if referenced, do not guarantee future results. 

4. No Legal, Financial, Tax, or Credit Advice 

Information on this website is general in nature. Resolve does not provide legal, tax, accounting, investment, or credit advice through this website. 

You should not stop making payments, breach an agreement, ignore communications from a lender or other party, or take any other action that could affect your legal or financial rights based solely on information on this website. 

5. Information You Provide 

You agree to provide information that is accurate to the best of your knowledge. The quality of any review depends on the accuracy and completeness of the information and documents you provide. 

You are responsible for making sure you have the right to provide the documents and information you submit. 

6. Initial Review and Further Services 

An initial review does not mean that a law firm has accepted your matter, that legal representation has begun, that you qualify for a particular remedy, or that any third party has agreed to change or cancel an agreement. 

Any services you purchase from Resolve are governed by a separate written agreement. That agreement controls if it conflicts with these Terms. 

7. Fees 

The website does not set a universal fee for services. Any applicable fee and payment terms will be disclosed to you before you enter an agreement for that service. 

8. Communications 

By providing your contact information, you agree that Resolve may contact you about your inquiry as permitted by law. Some communications may be handled by automated or AI-assisted systems, as described in our Privacy Policy. Text messages are governed by our SMS Terms and Conditions. 

9. Privacy 

Our collection and use of personal information is described in our Privacy Policy. 

10. Third Parties 

Your matter may involve companies or individuals Resolve does not control, including solar installers, sales organizations, financing companies, lenders, lessors, utilities, manufacturers, and independent law firms. Resolve is not responsible for the independent conduct of these parties. 

11. Website Information and Testimonials 

We try to keep website information accurate, but it may not reflect every fact, legal development, or individual circumstance. Testimonials and examples describe individual situations and are not promises or predictions of your outcome. 

12. Intellectual Property 

The website’s text, graphics, branding, design, and logos are owned by or licensed to Resolve Group LLC. You may view website content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or commercially use it without our permission. 

13. Prohibited Uses 

You may not use the website to: 

  • violate any law; 
  • submit false or fraudulent information; 
  • impersonate another person; 
  • interfere with the website’s operation or security; 
  • attempt unauthorized access to our systems or information; 
  • introduce malicious software; 
  • scrape the website by automated means; or 
  • infringe the rights of Resolve or others. 

14. Website Availability 

The website is provided “as is” and “as available” to the extent permitted by law. We do not guarantee that it will always be available, uninterrupted, secure, or error-free. 

15. Limitation of Liability 

To the extent permitted by law, Resolve Group LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the website. This does not limit any liability that cannot legally be limited, and it does not change the terms of any separate written agreement. 

16. Governing Law and Venue 

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Any legal dispute relating to the website or these Terms will be brought in the state or federal courts located in Clark County, Nevada, unless applicable law requires otherwise. Nothing in these Terms waives a consumer protection right that cannot legally be waived. 

17. General 

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with our Privacy Policy and SMS Terms and Conditions, are the entire agreement between you and Resolve regarding use of the website. 

18. Changes to These Terms 

We may update these Terms from time to time. The “Last Updated” date at the top of this page shows the current version. 

19. Contact Us 

Resolve Group LLC 
Phone: 702-800-7835 
Email: solar@resolveresidential.com