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SMS Terms and Conditions 

Last Updated: September 22, 2026 

These SMS Terms and Conditions (“SMS Terms”) apply to text messages sent by or on behalf of Resolve Group LLC (“Resolve,” “we,” “us,” or “our”) through the Resolve Group Client Notifications program. 

1. Program Description 

The Resolve Group Client Notifications program sends SMS and MMS messages about: 

  • inquiries you submit; 
  • consultations and appointment scheduling, confirmations, and reminders; 
  • information you request; 
  • document requests and file-review updates; 
  • status updates and customer support; and 
  • for prospective clients who separately opt in, information about our services. 

Once you are a client, messages are informational, such as appointment reminders, document requests, and status updates. 

2. Consent 

By opting in, you agree to receive text messages from Resolve at the mobile number you provide. Messages may be sent using automated technology, and some may be generated or sent using AI-assisted technology. 

Where the law requires prior express written consent for marketing messages, we request that consent separately. Consent to receive marketing text messages is not a condition of purchasing any goods or services. 

You confirm that the mobile number you provide belongs to you or that you are authorized to consent to messages at that number. 

3. Message Frequency 

Message frequency varies based on your inquiry, appointments, and services. 

4. Message and Data Rates 

Message and data rates may apply, according to your wireless carrier and plan. Resolve is not responsible for charges from your carrier. 

5. How to Opt Out 

You can cancel text messages at any time by replying STOP. We also honor replies of END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, and OPT OUT, and any other reasonable request to stop that clearly tells us you no longer want messages. 

After you opt out, we may send one final message confirming your request. That message will not contain marketing. We process opt-out requests promptly and within the time required by law. 

6. Help 

For help, reply HELP, call 702-800-7835, or email solar@resolveresidential.com. 

7. Rejoining 

If you opted out and want to receive messages again, you can opt back in through any available opt-in method, or by replying START. 

8. Carrier Disclaimer 

Message delivery depends on your mobile carrier and network. Wireless carriers are not liable for delayed or undelivered messages. 

9. Privacy 

Information collected through the SMS program is handled under our Privacy Policy. We use service providers to deliver and manage our messages. 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages. 

10. Changing Your Number 

If you stop using a mobile number you gave us, please let us know so we can update our records. 

11. Changes to These SMS Terms 

We may update these SMS Terms from time to time. The “Last Updated” date at the top of this page shows the current version. 

12. Contact Us 

Resolve Group LLC 
Phone: 702-800-7835 
Email: solar@resolveresidential.com